The Sebel Quay West Suites Sydney

Overall the views are just outstanding but the cleanliness let it down! This was a surprise trip for my dad so at the time, I didn’t want anything to go wrong. Therefore I didn’t complain so as not to spoil our trip! However spending over $1000 per night is obviously an expensive trip, and you’d expect everything to be absolutely perfect! Cleaning throughout the apartment could have better and there was a slightly mouldy smell which we all ignored due to the views and the fact that this was a special trip! The sofa looked really worn and grubby, One thing that let it down significantly was the bath tubs and jacuzzi, on draining the bath the jets were absolutely disgustingly filthy and there was a lot of dirt built up! Unfortunately I had already used the tub 🤮 when I called down I was told maintenance would come up although no apology or acknowledgment that this wasn’t acceptable. Just a bit disappointing given the amount we paid! Kitchen is basically equipped and you’d struggle to prepare a meal with what is provided and most of the cupboards are empty. Pool area is great but not if you can’t navigate slippy steps, it’s really not accessible for anyone with mobility issues!

The apartment was fantastic with lots of space, plenty of light and a good view of the city. The location was extremely convenient, and staff were very friendly and helpful. The pool was great too

We loved our room. It was spacious and great for a family of four (with 2 kids - 6 mths and 4 yr old). Fantastic location- I woke up early one morning and enjoyed a stroll along Circular Quay and the Sydney Opera House before all the other tourists showed up (and before the kids woke up) - it was so close and easy. We also easily walked to the weekend market and restaurants in the Rocks area. Great amenities - we really enjoyed the pool, and the view from the observation deck was breathtaking. Staff were extremely helpful and kind. Would love to visit Sydney again and would definitely stay here again.

Easy, fast check in with lovely staff who were more than happy to help. They were happy to hold our bags before and after our stay as we arrived quite early and had to wait for a cruise time the following day. Nice to have a laundry and kitchen in the apartment - bath for kids was also a nice welcome bonus. Separate bedroom from living areas, and a dining table big enough for all 4 of us was nice. Well set out, great location and staff.

We stayed at the Sebel Quay West suites for one week and this hotel was the perfect location we needed for our time in Sydney. Conveniently located in the Rocks close to trains, ferries, trams and buses what it was great for our stepping off points for day trips. The room itself was really nice - a large lounge/dining area with kitchen which we used to cook a few meals and a large separate bedroom. We had a great time and would definitely stay here again.